The 24/7 travel desk for medical assistance.
When a patient is cleared to fly, someone still has to build the journey. That is our desk. We book the flights, hotels and ground transport behind medical repatriations, at any hour, anywhere in the world.
What we book
Every seat, room and mile of the journey home
One desk takes the whole travel side of a case off your coordinators, so they can stay on the medicine.
Repatriation flights
Scheduled airline tickets for patients cleared to fly, for their families and for returning travellers. Flexible fares built for cases that change by the hour.
Escort & stretcher seat logistics
Your clinicians manage the escort. We manage the seats: blocks, adjacencies, airline liaison and last minute changes around stretcher and escort bookings.
Hotels & accommodation
Rooms near the hospital for families, escorts and delayed discharges. Negotiated rates, extended stays, billed cleanly to the case.
Ground transport
Transfers at both ends of the journey, timed to the minute and coordinated with your providers, door to door.
Our commitments
Numbers we answer to, from day one
How it works
From first call to final invoice
Reach the desk
Call or send the case online at any hour. A specialist picks it up straight away.
We take the details
Route, dates, seating and anything unusual. Captured once, handled end to end.
Options within the hour
Three costed itineraries, ranked, with fare conditions your cost containment team will actually read.
We book and manage
You choose. We ticket, confirm the hotel and the cars, and rebook when plans change. They always do.
One clean invoice
Everything on the case, itemised, within 24 hours of travel completing.
For assistance companies
We complement your operation. We never compete with it.
- ✓No clinical services, ever. The medical side of the case stays entirely with you and your providers.
- ✓Your case numbers, our bookings. References carried through every ticket, room and invoice.
- ✓Fares your files can defend. Flexible and specialist repatriation fares, documented for cost containment.
- ✓A desk, not a department. A direct line to the people doing the ticketing. No account manager relay.
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